Privacy Policy

CompanyInsights.AI (“CompanyInsights,” “we,” “our,” or “us”) is committed to protecting your privacy and handling data in a transparent, secure, and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our products and services.

By accessing or using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

We may collect information you voluntarily provide, including:

• Name, email address, company name, and contact details

• Information submitted through contact forms, demo requests, or inquiries

• Account information for customers and authorized users

• Communications sent to us via email or other channels

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and general location (city/state level)

• Browser type, device type, and operating system

• Pages viewed, referring URLs, and interaction data

• Cookies and similar tracking technologies

This information is used for analytics, security, and website optimization.

1.3 Customer Data Processed Through Our Platform

When customers use CompanyInsights.AI, they may upload or connect documents, knowledge bases, or other content (“Customer Data”).

• Customer Data remains owned and controlled by the customer

• We process Customer Data solely to provide the requested services

• We do not use Customer Data to train public or shared AI models

CompanyInsights.AI acts as a data processor for Customer Data, while customers act as the data controller.

2. How We Use Information

We use collected information to:

• Provide, operate, and improve our website and services

• Respond to inquiries, demos, and support requests

• Secure and monitor platform usage

• Maintain audit logs, usage metrics, and system performance

• Comply with legal, regulatory, and contractual obligations

We do not sell personal information.

3. AI, Models, and Data Usage

CompanyInsights.AI is designed for enterprise-grade privacy and governance:

• Customer documents and conversations are used only to generate responses within the customer’s environment

• Data is not used to train foundation models or shared AI systems

• Customers may choose cloud-based, private-cloud (VPC), or on-prem deployments

• Audit trails and chat history are retained based on customer configuration

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable basic site functionality

• Analyze website usage and performance

• Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

5. Data Sharing and Disclosure

We may share information only in the following circumstances:

• With trusted service providers that support our operations (under confidentiality obligations)

• When required by law, regulation, or legal process

• To protect the rights, security, or integrity of CompanyInsights.AI or our users

• As part of a corporate transaction (e.g., merger or acquisition), subject to confidentiality protections

We do not sell or rent personal data.

6. Data Security

We implement administrative, technical, and organizational safeguards designed to protect information, including:

• Access controls and role-based permissions

• Secure infrastructure and encryption where appropriate

• Audit logging and monitoring

No system is 100% secure, but we continuously improve our security posture to meet enterprise expectations.

7. Data Retention

• Website and marketing data is retained only as long as necessary

• Customer Data retention is governed by customer agreements and platform configuration

• Audit logs and usage metrics are retained based on enterprise governance needs

8. Your Rights and Choices

Depending on your location, you may have rights to:

• Access, correct, or delete personal information

• Object to or restrict certain processing

• Request data portability

Requests can be submitted by contacting us at the email below.

9. International Data Transfers

If you access our services from outside the United States, your information may be processed in jurisdictions with different data protection laws. We take steps to ensure appropriate safeguards are in place.

10. Children’s Privacy

CompanyInsights.AI services are intended for business and enterprise use. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

CompanyInsights.AI: https://www.companyinsights.ai